Genki Instruments
Activity overview
Latest activity by Genki Instruments-
Genki Instruments commented, Official commentHello Oleg, Thanks for letting us know. Can you please send us your order number at wave@genkiinstruments.com? Thank you!
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Genki Instruments commented, Hi Micha, Have you tried installing new firmware on the ring manually through an Android/iOS device? If not, please follow the steps listed under “I can’t update the firmware of my Wave through So...
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Genki Instruments commented, Hi, Micha! Thanks for stopping by! The blinking light is an indicator that the bootloader is running (the firmware update may have failed at some point leaving your ring in this broken state). Here...
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Genki Instruments commented, Official commentHello, Minhaj! Sorry for the trouble and inconvenience. Until we figure out the root of the problems with 0.13.0 and firmware 1.7.5, below are the previous versions: Softwave 0.12.3 for macOS So...
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Genki Instruments commented, Official commentYes, by default, it is the middle button: https://genkiinstrumentshelp.zendesk.com/hc/en-us/articles/360013792738-Wave-s-configuration-panel Please note that you can not mute individual functions w...
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Genki Instruments commented, Official commentHey, Jo! Thanks for dropping by! Unfortunately, there isn't a way to get the battery level. But when a charger is plugged in, you should see a line representing the current battery level. Hope this...
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Genki Instruments commented, Hello, juvenille A! We're sorry to hear that you're having these issues. No worries, we're here to help! Please shoot us an email at wave@genkiinstruments.com, so we can assist you further. Lookin...
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Genki Instruments commented, Thank you! Will wait for the video. :-)
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Genki Instruments commented, Official commentHello, Dariodn81! Thank you for letting us know your concern. First, which OS are you using? Would you mind sending us a screen recording showing the problem at wave@genkiinstruments.com? Thank you...
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Genki Instruments created an article,