Unfortunately the main / needed program is does not start and not working 😭

I have a problem the first attempt to start the software genki ring has failed ... 😭 I instaled the program well and what should I do now? I have WINDOWS 8.1 Pro 32Bit - can't install program software genki 😭 I have WINDOWS 10 Pro 32Bit and instal software genki, and the program software genki does not start 😭 I have notebook Dell Inspiron 9400 Notebook. Please HELP me 😔😭😭

https://imageupload.io/i/1X8zQM1MKK

https://imageupload.io/i/cyp6MwNdOZ

https://imageupload.io/i/jOQ8V6r1ki

If the program does not start, it is useless hardware genki ring for me.

Please HELP me 😔😭😭

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  • Hi, Nowypantadeusz!

    Thank you for letting us know your concern. Rest assured that we're always here to help!

    We are unable to view the link. If you would, please shoot us an email at wave@genkiinstruments.com.

    Thanks, and have a great day!

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