Unfortunately the main / needed program is does not start and not working 😭

I have a problem the first attempt to start the software genki ring has failed ... 😭 I instaled the program well and what should I do now? I have WINDOWS 8.1 Pro 32Bit - can't install program software genki 😭 I have WINDOWS 10 Pro 32Bit and instal software genki, and the program software genki does not start 😭 I have notebook Dell Inspiron 9400 Notebook. Please HELP me 😔😭😭




If the program does not start, it is useless hardware genki ring for me.

Please HELP me 😔😭😭



  • Hi, Nowypantadeusz!

    Thank you for letting us know your concern. Rest assured that we're always here to help!

    We are unable to view the link. If you would, please shoot us an email at wave@genkiinstruments.com.

    Thanks, and have a great day!

  • Kolejny raz mam problem z uruchomieniem oprogramowania.

    Zainstalowałem oprogramowanie GENKI, przed zainstalowaniem musiałem włączyć opcję "Instaluj mimo to".

    Mam windowsa 11 64bit i wszystkie zaintalowane aktualizacje windowsa.

    Próbowałem instalować DirectX i Java i netframework, niestety nadal to samo się wyświetla.


    I'm having trouble running the software again.
    I installed GENKI software, had to enable "Install anyway" before installing.

    I have windows 11 64bit and all windows updates installed.

    I tried installing DirectX and Java and netframework, unfortunately it still shows the same.

    Please Help Me !

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