Wave won't start
Hello,
Until now my wave ring worked perfectly.
But this time, I try to reload it (for the second time since I bought it), the ring doesn't turn on. I charge it 2 hours like usualy on a universal usb charger. The led of the ring turn on when it's connected to the charger, but when it's deconnected and i try to turn it on, nothing happen.
Demo:
https://drive.google.com/file/d/1-9zwWIluPIaDoknQzXvIcps4qmwSxVDY/view?usp=sharing
Thanks for your help,
Yoann
0
Comments
Hi Yoann,
Thanks for reaching out. I noticed you have a support ticket for the same issue. We'll resolve this there.
Terribly sorry for the inconvenience!
Hi,
Ok thanks,
Yoann
did you solve the problem ? How did you do?
If Wave loses power when unplugged, that usually indicates that the battery is faulty and needs to be replaced. If your Wave is within the warranty period, please file a support ticket.
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