Firmware Update Issues. Can the Wave be reset?
I just received my Genki Wave. I'm on windows 10 and followed all the steps.
The drivers are installed, it's in slot 8 (0-9 as directed), it connects via bluetooth, but now it won't work.
I clicked the button to upgrade my firmware and it got stuck in a loop. The wave started blinking, it connected, then wouldn't move from 0% and would fail.
I then tried the iOS update using nRF Toolbox and it won't work either. It connects briefly, but then the status shows as disconnected.
The only message it sends to software is tap. Every other control doesn't do anything.
So my new Genki wave on Win10 won't do anything.
Is there a way to fully reset the wave perhaps and start over with a fresh wave ring so I can update only via nRF? Anyone else have firmware or connection issues on Win10?
It seems the install is much smoother on Mac. Hoping someone can help guide me to get this working :)